Complaints can be filed online in the website byDepartment of AR&PG (Administrative Reforms and Public Grievances), Ministry of Personnel, Public Grievances and Pensions.
It is a Government of India Portal aimed at providing the citizens with a platform for redress of their grievances. If you have any grievance against any Government organization in the country, you may lodge your grievance on this website which will go to the Ministry/Department/State Government concerned for immediate redress.
The grievances arising out of Unsatisfactory response or No response from the Ministry/Department concerned will be taken up by the PG officers of DAR&PG who will take up the matter with the Ministry/Department concerned for close monitoring and expeditious redress.